Returns & Exchanges
At Wonder Pens, we want you to be completely satisfied with your writing instruments and stationery. If your order isn't quite right, you can return unused items in their original packaging within 30 days of purchase.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully pack the items in their original boxes, ensuring that fountain pens are uninked and paper products are in their protective sleeves.
Ship to Wonder Pens
Affix the provided return label or ship the package via a tracked carrier to our warehouse address provided in the authorization email.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing